Arbitrator could modify penalty imposed against worker.(Brief Article)

Joan Krom worked for VAW of America Inc., a firm in upstate fresh York. On February 11 1998 Clive Smith, VAW's operating manager, received a call from Krom's daughter, who was having car disorder at school. Smith told Krom's daughter that employee were limited to receiving difficulty calls only. After the daughter told Smith that she necessityed to speak with her mother to obtain her father's telephone number, Krom was allowed to take the call. Krom's husband could not be reached, in like manner Krom asked permission from her manager, Darren Taylor, to leave work early to help her daughter. Krom was