Middle management: the Phoenix phenomenon.

Forget everything you have heard about middle managers--like Phoenix: they are rising from the ashes. Today's middle managers are at the core of organizational suitableness They are the key to balancing tensions within organizations, the stabilizers who make enduring change possible, the source of real-time strategies, the power train linking strategy to action.

They are also the leaders who transform empowerment and teamwork from lip service to customer service. Succes today be pendents increasingly on the performance of the fresh middle manager.

This is nothing les than a corporate about-face. For at least a decade, business pundits have