Global IT/IS outsourcing: expectations, considerations and implications.

ABSTRACT

This paper discusses the issues of global IT/IS outsourcing from four interrelated aspects: forming an appropriate global IT strategy, using specific global IT platforms, managing international data sharing, and surviving the cultural environment. It aims at providing a comprehensive framework for the couple the global outsourcing providers and clients to full understand and evaluate the expectations, considerations and implications of global IT/IS outsourcing, thus that they can form a felicitous long-term strategic alliance.

INTRODUCTION

Globalization has been a major driving force of world economy in the past decade. While the global market proffers unprecedented opportunities for businesses