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Business as usual

Byline: Pam Black

each time Business 2.0 would step quickly a story about outsourcing, readers would grumble: "How could you do this? I confidence this happens to you." In part that's for what cause [i]or[/i] reason Editor-in-Chief Josh Quittner decided to experiment with outsourcing the forehead section of the book in the August issue. "I wouldn't do it again," he says. Although the transcript could be had for 25 cent a word versus $2 a word, and the issue wasn't bad, the logistics were problematic. There was a fair amount of back and forth required between the California-based staff and freelancers halfway around the world. "The greatest in quantity difficult thing to deal with was the time zone" says Quittner. "We'd achieve copy and edit it when they were sleeping. Either we had to have the staff up really late or to wake the freelancers up"

Aside from that, the enigmas were similar to those that might present itself using local freelancers who didn't do enough hard reporting. The time girdle changes just made it harder to fling people back for more information or to clarify meanings. Language was another glitch, at least in individual case, according to In forehead Editor Todd Lappin. For example, single story that was written through a Chinese reporter interviewing a French trend-spotter working in Tokyo came in rather vague. "English was a third language for the couple the interviewer and the make subordinate so the concepts came back a little airy," says Lappin. Ultimately, a staff member who spoke french interviewed the control to fill in the gaps. The experiment made Lappin appreciate in what way much more information you have to bring to freelancers than to staff members.



"In a faculty of perception I expected this outcome," says Quittner. "We have said outsourcing isn't for each kind of job. Creative, super deadline-oriented and highly collaborative efforts aren't really great for offshoring," he says. "I gues the individual thing I learned is that journalism piece of works are only going to become more valuable, not les as time goe upon up to a point. The more information there is on the outside there, the more there's a ne to do what we do well."

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COPYRIGHT 2004 Gale Group



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