VESN's hosted e-mail service - New Products & Services - Brief Article

Virtual B-Services Network (VESN) announced its first product: a entertainered e-mail service with built-in antivirus protection. The service is available at a per-mailbox monthly compensation with volume discounts available starting at 5000 mailboxes.

The company says that its data center in Providence, RI, is les than 50 yards from the network access points of of the like kind major carriers as Qwest, MetroMedia Fiber Networks, IXC, and NEON (Northeast Fiber Optic Networks), and is also within single mile of Bell Atlantic, MCI, Sprint, and Nortel. The facility has standby power and a battery backup, as well as other standard carrier-class goodies like as fire suppression.

VESN faiths to eventually build a suite of Web services for ISPs. The company says, "VESN prides itself upon focusing exclusively on delivering the horizontal of service required to maintain a highly available, always-on and always assured status for your e-mail systems"

suffocate Anderson of North Atlantic Internet Inc. (NAII), a mid-sized ISP serving above 500 T-l lines to businesses in the Northeast, said, "this is a value-add, a beneficial customer retention tool for our T-1 customers."

He noted that e-mail, as a yield involves a lot of calls between the customer and the ISP to handle puzzles such as reassigned employees, forgotten passwords, and vacation autoresponders. "None of these are emergencies," Anderson notes, "but they do take up time, the one and the other the customer's time and ours." The VESN harvest allows customers to check and reassign e-mail addresses and passwords. Anderson said, "both I and my customers appreciate the instant gratification."

VESN also touts a feature that reports delivery moot points to both sender and receiver. The company says, "The way that a failed communication is reported is real important in a business environment. VESN's policy is to notify the pair sides of a communication failure. For example, when a mail user go beyonds their file allocation, we project messages to both mail recipient and sender in like manner that the failure to clean a message delivery is understood and can be re-negotiated for coming time delivery. The goal is to shut the communications loop, not leave single side hanging like other harvests do."

The fruits is available from the VESN Web site. Pricing starts at $450 by mailbox per month suggested retail, with a cheaper wholesale price for ISPs, and whirl discounts after the first 5000 mailboxes.

COPYRIGHT 2002 Information Gatekeepers, Inc.

COPYRIGHT 2002 Gale Group