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A ordem interacional: a organizacao do fechamento de interacoes entre profissionais e clientes em instituicoes de combate a violencia contra a mulher


* RESUMO: O estudo analisa comparativamente a sequencia de fechamento de interacoes profissional-cliente em duas instituicoes de combate a violencia contra a mulher: uma Delegacia da Mulher e um centro feminista de intervencao na violencia contra a mulher (CIV-Mulher). A investigacao e amplamente qualitativa, valendo-se principalmente dos instrumentos de investigacao sequencial oferecidos pela Analise da Conversacao. O resultados demonstram contrastivas organizacoes saquenciais de fechamento das interacoes nas instituicoes. Essa divergencia parece estar relacionada com o diferentes pesicionamentos das profissionais em cada intituicao e com o distintos servicos oferecidos em cada estabelecimento.

* PALAVRAS-CHAVE: Analise da Conversacao; Sociolinguistica Interacional;


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